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Usable Help

Syndicate content Usable Help
Examining onscreen user assistance for computers, software, and consumer products.
URL: http://www.g2meyer.com/usablehelp/
Updated: 12 hours 51 sec ago

Tool for observing usability testing

Fri, 2008-08-01 17:45
A new inexpensive Mac tool for usability testing looks promising.
Categories: Human-Computer Interaction

Usable Help Bookshelf: Quick & Dirty Tips for Better Writing

Tue, 2008-07-29 14:45
A fun and handy grammar guide to keep at your desk.
Categories: Human-Computer Interaction

Help that illuminates

Thu, 2008-07-24 08:45
An advanced user describes what he looks for in help and documentation.
Categories: Human-Computer Interaction

Gallery of Onscreen Help anniversary update

Mon, 2008-07-21 05:45
Usable Help is six years old, and the Gallery of Onscreen Help has been updated with over 160 new exhibits.
Categories: Human-Computer Interaction

Creating user assistance Wizards for Mac OS X

Sun, 2008-07-20 04:45
A fast-track implementation of a wizard, or setup assistant, can make your users happy.
Categories: Human-Computer Interaction

Mistaking broken products for confusing instructions

Sun, 2008-07-13 22:45
Product returns are a big problem for the industry. Find out how you can help.
Categories: Human-Computer Interaction

Too simple to believe

Mon, 2008-06-30 09:45
Even the simplest of procedures can confuse users if they expect things to be harder than the really are. A Macworld article provides an example.
Categories: Human-Computer Interaction

Instructional search engine

Tue, 2008-06-24 03:45
The new FindHow search engine puts trusted instructional materials within easy reach.
Categories: Human-Computer Interaction

An example of simple Wiki-based instructions

Sat, 2008-05-31 05:45
When it comes to wiki-based documentation, "just do it" comes to mind.
Categories: Human-Computer Interaction

Error messages that help

Mon, 2008-05-12 00:45
A systematic approach to error messages can greatly improve results.
Categories: Human-Computer Interaction

See Dick sudo

Sat, 2008-04-26 09:45
A child's guide to home server technology brings a smile, from a surprising source.
Categories: Human-Computer Interaction

Contextual cues for the user

Sat, 2008-04-19 04:45
A case study in using contextual help to alert users to product features.
Categories: Human-Computer Interaction