RE: Year 2000 manual introduction

Subject: RE: Year 2000 manual introduction
From: "Doyle, Lindsay" <lindsay -dot- doyle -at- funb -dot- com>
To: "'Humbird, Len - CFC'" <Humbird -dot- Len -at- cfwy -dot- com>, "'TECHWR-L (E-mail)" <TECHWR-L -at- lists -dot- raycomm -dot- com>
Date: Mon, 3 Jan 2000 13:05:42 -0500

Len,
Thanks for your feedback.

<snip> The most you should do to standardize everything is to get
the front covers
to look the same. And be sure the bibliography is up to date so
everyone
knows what documents are out there. You've got more important things
to do
than to pretty everything up. <snip>

While I am inclined to agree with you (particularly since these manuals are
primarily CYA in case the company ever faces any lawsuits surrounding their
Y2k testing), what is included in the introduction is not, unfortunately, up
to me. I am adding that verbiage under the direction of the Lab Manager,
and don't really have a choice. This contract ends Jan. 31 so I am going to
produce what they want and move on. I'm definitely looking forward to
producing documentation that will actually get *used* in my next assignment!

Lindsay Randolph Doyle
First Union Capital Markets
Y2k Project Office
(704) 593-7439 phone
(704) 593-7006 fax
lindsay -dot- doyle -at- capmark -dot- funb -dot- com <lindsay -dot- doyle -at- capmark -dot- funb -dot- com>



-----Original Message-----
From: Humbird, Len - CFC [SMTP:Humbird -dot- Len -at- cfwy -dot- com]
Sent: Monday, January 03, 2000 12:53 PM
To: 'TECHWR-L (E-mail)
Cc: 'Doyle, Lindsay'
Subject: RE: Year 2000 manual introduction

Now really, out of 50 manuals and thousands of pages of content, who
is
going to care - let alone READ - an introduction that apologizes for
the
inconsistent grammatical tenses, writing styles and page layouts?
Unless the
introduction introduces and hand-holds the reader to the CONTENT,
then it's
not worth the paper its written on.

The problem you describe is consistent in virtually any tech pubs
department
I've ever been in. Management changes. Writers get laid off.
Standards
change. Shit happens.

The most you should do to standardize everything is to get the front
covers
to look the same. And be sure the bibliography is up to date so
everyone
knows what documents are out there. You've got more important things
to do
than to pretty everything up.


-----Original Message-----
From: Doyle, Lindsay [mailto:lindsay -dot- doyle -at- funb -dot- com]
Sent: Saturday, January 01, 2000 11:09 AM
To: TECHWR-L
Cc: Doyle, Lindsay
Subject: Year 2000 manual introduction


[....]
"This manual, and all application area specific manuals, were
compiled over
a period of fifteen months. During that time, documentation
standards and
lab management practices were revised, resulting in variations
throughout
the manuals. These variations include, but are not limited to, "
and now
I'm stuck. Any feedback, including revisions of the above, are
appreciated!!




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