Training docs vs. user documentation?

Subject: Training docs vs. user documentation?
From: Geoff hart <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "Techwr-L (E-mail)" <TECHWR-L -at- lists -dot- raycomm -dot- com>
Date: Fri, 28 Jan 2000 08:39:07 -0500

Mr Smith wondered <<How do writers typically differentiate training
documentation from user documentation?>>

On the whole, both are still forms of user documentation; they differ
largely based on who will be using them and when. Training docs are intended
to get the reader comfortable enough to use the software with a basic degree
of efficiency and (ideally) give the reader the confidence to learn more
things by consulting the user documentation. The user docs, on the other
hand, are what you use once you already know the basics of a product and
want to learn how to do more.

--Geoff Hart, Pointe-Claire, Quebec
geoff-h -at- mtl -dot- feric -dot- ca
"The paperless office will arrive when the paperless toilet
arrives."--Matthew Stevens




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