RE: Types of documentation?

Subject: RE: Types of documentation?
From: PHILA -at- Mail -dot- VIPS -dot- com
To: techwritermw -at- altavista -dot- com, techwr-l -at- lists -dot- raycomm -dot- com
Date: Fri, 28 Jan 2000 09:46:16 -0500

Our lead trainer and I are working collaboratively at this stage: she uses
the documentation as the foundation for her training classes (a little extra
incentive for the users to pick up the manuals afterward: they're already
familiar territory). Meanwhile, she draws up procedural and conceptual
exercises, practice assignments and tests based on the documentation. As
she's on the road an increasing percentage of the time, this benefits us
both: she doesn't need to duplicate my work, and I get user feedback based
on what I write.

Philomena Hoopes
Phila -at- vips -dot- com <Phila -at- vips -dot- com>
(410) 832-8330 ext. 845

-----Original Message-----
From: Mr Smith [mailto:techwritermw -at- altavista -dot- com]
Sent: Thursday, January 27, 2000 2:16 PM
Subject: Types of documentation?


Thanks to everyone for being so helpful on my previous post.
I have another general question about types of documentation, and then I'll
probably fade back into LurkerLand for several months. :-)

How do writers typically differentiate training
documentation from user documentation? My thoughts are that training
documentation is designed around the training process (more examples and
more handholding?), whereas user documentation should be used to use the
hardware/software etc (in my mind, with a task-oriented approach).

My statements here are oversimpification...can anyone
confirm/deny my beliefs? I'm sending this email because I'm trying to
explain the difference to my boss, but I'm having a hard time being



Free Internet Access from AltaVista: Get it, share it & win!

Sponsored by Weisner Associates Inc., Online Information
Training & consulting for RoboHELP, Dreamweaver, HTML, and
HTML-Based Help.
More info at or
mailto:training -at- weisner -dot- com -dot-

Register now for a Professional Technical Writing
Certificate at An ideal professional
opportunity, PTW begins February 15, 2000 and lasts 4

You are currently subscribed to techwr-l as:
phila -at- mail -dot- vips -dot- com
To unsubscribe send a blank email to
leave-techwr-l-20566Q -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and

Previous by Author: customizable documentation
Next by Author: RE: STC SIGs - scam or resource?
Previous by Thread: Types of documentation?
Next by Thread: RE: Types of documentation?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads