Re: Best Documentation

Subject: Re: Best Documentation
From: "Jan Stanley" <janstanley -at- earthlink -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 8 Feb 2000 10:49:07 -0500

Dan made a key point here:

"I had to reread paragraphs and sentences multiple times, in
order to cut through thickets of verbage to get to *the core
information, which, oftentimes, was sadly lacking.*" [emphasis

Good, clear writing reveals information -- or the fact that
information is missing.

Poor writing conceals information -- or obscures the fact that
information is missing.

When you can tell that information is missing, you have the
chance to find that information in another way: There's a
problem, but you know to correct it. You're really in trouble if
you don't even know there's a problem.

janstanley -at- earthlink -dot- net

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