Re: Procedures - when do users jump? (was How much...?)

Subject: Re: Procedures - when do users jump? (was How much...?)
From: Becca Price <becca_price -at- yahoo -dot- com>
To: SusanH -at- cardsetc -dot- com, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 16 Feb 2000 06:03:18 -0800 (PST)

Susan: what excellent advice!

-becca

--- SusanH -at- cardsetc -dot- com wrote:

> 1. Give value in EVERY procedure step.
> 2. Eliminate steps that do not give value.
> 3. Minimise the number of steps.
> 4. Only provide procedures where they really are
> needed.
>
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