RE: comparing help authoring tools

Subject: RE: comparing help authoring tools
From: Donna Russell <donna -at- aimetering -dot- com>
To: "'upeethambaran -at- hss -dot- hns -dot- com'" <upeethambaran -at- hss -dot- hns -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 2 Mar 2000 09:04:10 -0600

Hello Uma,

Check out the following website http://www.helpmaster.com/

It has a lot of resources, some are freeware.


Another site you may want to check out is http://www.omsys.com/
Omni Systems offers a product called Mif2Go that converts files to different
formats. One format is html. After the conversion, you use Microsoft's free
Microsoft HTML Help Workshop software to build your help file.

Like you I am just beginning to get into the world of developing help
systems. So far OK. I'm using FrameMaker and WebWorks Publisher 2000
though...having lots of fun :O)!

Hope the info helps,
Donna

-----Original Message-----
From: upeethambaran -at- hss -dot- hns -dot- com [mailto:upeethambaran -at- hss -dot- hns -dot- com]
Sent: Wednesday, March 01, 2000 3:18 AM
To: TECHWR-L
Subject: comparing help authoring tools





Hi,

The only documentation that goes with the telecommunication software
applications that my new company makes is user manuals created in Word
and
pressed on CDs. Are there any problems in this being the only
"written"
user assistance we provide?

I believe we should move on to providing help that is accessible from within
the
application ( - online help?). Quite a simple need! A lot of you are
doing
that and more.

I'd be grateful to hear from you on how to go about identifying the most
appropriate and cost-effective solution for this. I found a lot of
info
about Robohelp. I feel if offers (and costs) a lot more than what I
need
here. What are the more basic tools available? Could anybody suggest
sites
that might offers such comparisons. I looked at www.zdnet.com but
didn't
find much there.

Have a nice day,

Uma.



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