TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Service Level Agreements From:colleen -dot- denardo -at- la-z-boy -dot- com To:techwr-l Date:Thu, 9 Mar 2000 5:13:15
As a new lead for our area, my first major task is to develop a template
for service level agreements. I've done lots of research to become familiar
with the concept. Unfortunately, I was unable to find generic examples.
Can anyone help?