RE: Don't be a tool

Subject: RE: Don't be a tool
From: "Mike Starr" <writstar -at- wi -dot- net>
To: "Anthony Markatos" <tonymar -at- hotmail -dot- com>, "techwr-l -at- lists -dot- raycomm -dot- com" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 13 Mar 2000 13:10:13 -0600

Unfortunately, that comment was not mine. Matter of fact, I doubt that I
would have said that. My general experience has been that the hard part is
getting the development/engineering staff to understand that I serve a
useful function and that I understand their concerns and that we're working
on the same team. When we arrive at the point where the development team no
longer considers me either a glorified typist or an adversary, we can get
some great things accomplished.


Mike Starr - WriteStarr Information Services
Technical Writer - Online Help Developer - Technical Illustrator
Graphic Designer - Desktop Publisher - MS Office Expert
Telephone (262) 694-0932 - Pager (414) 318-9509 - mailto:writstar -at- wi -dot- net

-----------------------Original Message-----------------------
From: Anthony Markatos
To: writstar -at- wi -dot- net;techwr-l -at- lists -dot- raycomm -dot- com
Date: 3/13/2000 12:44 PM
Subject: Re: Don't be a tool

Mike Starr:

The hard part of the job is mastering the flow of information
on a project and getting your work done in a timely and effective manner.

Tony Markatos responds:

Well said! I have always experienced such. I would restate the first part
of your point as follows:

The major task to be accomplished in any technical commuications project is
to gain an understanding of the end-user goals and the interrelationships
between these goals. Most typically, the interrelationships are flows of
information. (The flows can also be flows of materials.)

Tony Markatos
(tonymar -at- hotmail -dot- com)

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