Unspecified right to documentation? (take II)

Subject: Unspecified right to documentation? (take II)
From: "Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "Techwr-L (E-mail)" <TECHWR-L -at- lists -dot- raycomm -dot- com>
Date: Wed, 22 Mar 2000 09:33:16 -0500

Jim Shaeffer added something more than passing important that I neglected in
my original response: <<In a contractual situation, the contract rules. Any
assumption that documentation is implicit in a contract is dangerous. It
needs to be explicit...>>

Amen. Joe should definitely use this as a learning opportunity (for the
sales staff!) and make sure that _all_ deliverables are specified in future
contracts.

--Geoff Hart, FERIC, Pointe-Claire, Quebec
geoff-h -at- mtl -dot- feric -dot- ca

Hofstadter's Law: The time and effort required to complete a project are
always more than you expect, even when you take into account Hofstadter's
Law.




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