TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:OT: Help Desk Horror Stories? From:Karen Field <kfield -at- STELLCOM -dot- com> To:TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 22 Mar 2000 15:17:25 -0800
I'm working on a humor piece for a local publication about Help desk
nightmares. (At a former company, we called it "the UN-helpful desk."
Anyway, I've stories of my own, but I'd like to include others for more
variety. If you'd like to send me your story, I promise two things: First,
your contribution will be completely anonymous; I won't mention name or
company name or any specifics. Second, I'll let you read the section about
your story before I send it off.