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Subject:RE: On degrees and the like... From:"Anthony Markatos" <tonymar -at- hotmail -dot- com> To:techwr-l -at- lists -dot- raycomm -dot- com Date:Thu, 30 Mar 2000 10:36:00 PST
Eric Ray asks:
There must be an answer [how to properly train TWs] beyond serendipity and
relying on the good fortune to stumble into the right internship or
mentoring relationship, but I don't know what that answer is.
Any other thoughts?
Tony Markatos responds:
The answer is straight-forward: Training programs need to focus on teaching
the main thing that needs to be done to create clear, concise, comprehenisve
technical communications - not on all the "other things that may need to be
The main thing that needs to be done: Obtain a rigorous understanding of
end-user's goals. (I agree with Yourdon: This is ninty-eight percent of the
Other Things That May Need To Be Done:
* Write technical communications.
* Understand the technology.
* Page Layout.
* Other design issues.
* Understand how to use production tools.
Until educational institutions develop training programs that focus on
teaching students how to obtain an understanding of end-user goals (the 98%
of required) work, - and not on teaching "all the other stuff that may need
to be done" - they will continue to produce confused TWs.