Cross-platform help - WebHelp a good solution?

Subject: Cross-platform help - WebHelp a good solution?
From: "Lois Patterson" <lois -at- dowco -dot- com>
To: <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 11 Apr 2000 10:11:54 -0700

I am creating online help for a (very) cross-platform application. From what
I can see, I essentially have two options: JavaHelp and WebHelp.

I tried JavaHelp and I wasn't pleased with the interface or how clunky and
slow it was. I created a small sample file, and I found the links were not
very "clickable," for whatever reason. I often had to try several times.

WebHelp seems to be fine. The drawback, of course, is that it requires the
use of a browser.

I don't want to use PDF as my online help solution. I've heard that
Quadralay WebWorks is good, but we aren't using FrameMaker and I don't want
to purchase another product (currently have RoboHelp).
Are there any serious drawbacks to WebHelp? Any tips to make the
implementation go smoothly?
Thanks,

Lois Patterson
lois -at- dowco -dot- com





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