Re: Are my docs un-useful?

Subject: Re: Are my docs un-useful?
From: Andrew Plato <intrepid_es -at- yahoo -dot- com>
To: Techwrl-l <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 24 May 2000 16:14:21 -0700 (PDT)

> Hi guys. I work for an eBusiness Consulting firm. We provide custom
> applications and network solutions for our clients. In T.C. school, I was
> always taught that my goal as a good techwriter is to provide useful
> documents that meet the needs of your audience. Here's my dilemma:
> My audience often does not think they need my docs, but my project manager
> thinks they do.


Did you ever think to ASK your clients what they want?

Rather than assume to know what they want, try asking them. You may be
surprised with the answer.

Andrew Plato

I'm very disappointed with you, Mr. Anderson: http//

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