Troubleshooting Question

Subject: Troubleshooting Question
From: "Evans, Amy M." <AEvans -at- wcom -dot- net>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 8 Jun 2000 11:25:55 -0400

Hey Everybody!

I have a question regarding troubleshooting sections in user guides
. . . if, in each chapter, there is a troubleshooting section, where should
it be located? Should the troubleshooting section (in Q & A form) be at the
end of each chapter, or should there be an appendix at the end of the
document that would contain all of the troubleshooting Q & As?

Also, is it correct to have "troubleshooting" in the TOC? For

Establishing a Connection . . .
Overview . . .
Welcome Screen . . .
Troubleshooting . . .
Local Call Warning . . .

I have looked in several books, and have been unable to find any
reference to troubleshooting. HELP!!!!!

Much Thanks!

Amy Michelle Evans
Technical Writer
UUNET, An MCI WorldCom Company

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