Re: CHM file print error

[Glen Warner <gdwarner -at- ricochet -dot- net>]

"Blaine, Karen L." <karen -dot- blaine -at- unisys -dot- com> wrote:

> When printing from the help menu of a chm file generated with 
RoboHTML 2000,
> if I select "Print the selected heading and all subtopics" and 
attempt to
> print, I eventually get an error 
> 
> AN ERROR HAS OCCURRED IN THE SCRIPT ON THIS PAGE
> line <#>
> character <#>
> Error object expected
> Code 0
> <the URL of a temp file>
> 
> Has anyone seen this error, know what it might mean or what to do 
about it?

First, let me say I've never seen this error (haven't played with the 
product as yet, either).  I did, however, do tech support for Internet 
Explorer for a while.

Since you're getting a URL pointing at a temp file, you might try 
(with RoboHTML 2K not running) either right-clicking the IE icon on 
your desktop and selecting 'Properties' or going to the Internet 
Control Panel and deleting your Temporary Internet Files and your 
History files.  What the heck -- while you're there, change that 
20-day cache to 1.

If you recall the exact temp file name, you might also try searching 
for it.  Once you find it, delete it (though ideally, it should have 
been caught in the last step).

Try printing your file.  If it still doesn't work, try quitting 
everything, open the Add/Remove Programs Control Panel.  Look for 
"Microsoft Internet Explorer" on the 'Install/Uninstall' tab.  If it's 
there, select it, and click the 'Add/Remove' button.  If it's not 
there, click 'Cancel;' these next steps don't apply to the version of 
IE you have.

This will bring up a dialog box which offers the chance to repair IE.  
Select that option.  Once it's done, reboot, and try printing again.

If that doesn't work, it's time to talk to the nice folk at Blue Sky.

Hope this helps ......

--gdw

> Karen

Obligatory .sig:

"I'm gonna live forever ... or die trying."
--U4IA