Generic Structure of an Application Help File

Subject: Generic Structure of an Application Help File
From: ptaneja -at- velos -dot- ssind -dot- com (Prerna Taneja)
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 19 Jun 2000 12:35:41 +0530

Hi All,
I need some inputs from you all regarding the structure etc. of an
application Help file.
I am creating a Help file for a Healthcare application being developed by my
organization. At present, the focus of the Help file is task-based, i.e. How
to....
I would like to know what type of information is generally being put in the
Help files. Is the focus on "What is..." or "How to...".
Also, should technical information (Example: information about the sources
from where the application fields are populated) be placed in the Help files
or is it better to put such information in separate technical documents?

Regards

Prerna Taneja
Technical Writer
New Delhi
India







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