Re: FREE White Paper?

Subject: Re: FREE White Paper?
From: Annamaria Profit <inteltek -at- erols -dot- com>
To: Erick Kandl <ekandl -at- unitechsys -dot- com>
Date: Thu, 13 Jul 2000 20:04:48 -0400

Here's a free white paper just into my mailbox! If you're looking for a
sample, this might be the one!

> FREE E-SERVICE WHITE PAPER from RightNow Technologies
>
> You know that e-business is only successful with e-service.
> But good e-service -- also called web customer service -- is
> built on a knowledge base filled with useful, timely
> information. This paper teaches you to collect, organize,
> and publish to your web site answers your customers need.
> Download at http://www.rightnowtech.com/icono_kb_paper.html

--
Annamaria Profit
E-mail: inteltek -at- erols -dot- com
URL:http://www.erols.com/inteltek


***************************************
"The world we have created today...
has problems which cannot be solved
by thinking the way we thought when
we created them."
...............................Albert Einstein




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