Re: (no subject)

Subject: Re: (no subject)
From: Wrdfinesse -at- aol -dot- com
To: Kathy10th -at- aol -dot- com, techwr-l -at- lists -dot- raycomm -dot- com
Date: Tue, 25 Jul 2000 17:36:00 EDT

Kathy Kurth asks about using acronyms in online

I have one suggestion which I've used very successfully.
Create a popup topic that defines your acronym (the
example you used was CSC for customer service coordinator).
When you use the acronym, link it to the popup.


Anne Halsey
wrdfinesse -at- aol -dot- com

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