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Check to see if there is a macro that closes that window when the topic is
opened. In the RH file, look to see if there is a ! in the footnote codes.
If there is, look to see what it does. Look in the RH help for what this
stuff all means and how to change it.
Vice-president, Programs of the Inland Empire chapter of the STC
| Basically, the problem happens when you are using the Index or Search
| features of the compiled Help files. When you click on certain words in
| Index/Search frame, the Help file closes altogether. I have suspicions
| the pop-ups haven't been executed properly, but I'm not sure. Does any of
| this sound familiar?