Re: Irony (ADMIN: HTML (Web Site) Training Workshop....)

[Andrew Plato <intrepid_es -at- yahoo -dot- com>]

> 1) We're very quick to complain that users don't read what we write before
> calling tech support, complaining about the product, etc.

Unhappy tech writers - say it isn't so!

> 2) We also, (as evidenced by the numerous times things similar to the
> original subject here have come up) apparently do not read instructions
> placed before us.

Not me! I always read the instructions. Now what is this "e-mail" thing I keep
hearing about. 

> 1) Why don't they/we read?

Reading takes time and actual expenditure of precious brain fuel. It is 100,000
times easier to point fingers and blame people than it is to actually solve
problems which usually involves reading and paying attention. 

> 2) Is it the writer's fault or the reader's fault?

Both.  Boring and pointless documents are generally avoided by everybody. But
it also has to do with the fact that in today's job market there are way to
many people working in positions where they are clearly unqualified to do the
work. When the Bush Recession comes - these people will be clamoring for work
at any salary. 

> 3) What can the writer do to a) remedy the fault, if it is the writer's b)
> encourage the readers to overcome it, if it is their fault?

Be creative, have intimate understanding of subject matter, be efficient in
delivering information. Basically, be a flippin awesome writer who can do more
than identify an improper subject/verb disagreement. 

Yeah.

Andrew Plato 

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