Designing Help for Dynamic Applications

Subject: Designing Help for Dynamic Applications
From: David Goldberg <david -dot- goldberg -at- jda -dot- com>
To: "'TECHWR-L -at- LISTS -dot- RAYCOMM -dot- COM'" <TECHWR-L -at- LISTS -dot- RAYCOMM -dot- COM>
Date: Mon, 18 Sep 2000 17:00:18 -0700

Hello all,

I would like to know what approaches others have used to design Help systems
for applications for users in group profiles that determine the sets of
menus, windows and window elements they can see.

* How do you construct accurate Help navigation instructions to an
application function if the flow is different for different sets of users?

*Do you construct your Help system to include one version of each topic for
all users or create build tags to produce separate versions?

Any suggestions on how to work with this type of dynamic application is
appreciated. Thanks.

David





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