Terminology training?

Subject: Terminology training?
From: "Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "Techwr-L (E-mail)" <TECHWR-L -at- lists -dot- raycomm -dot- com>, "'Candie McKee'" <kiruna91 -at- hotmail -dot- com>
Date: Fri, 22 Sep 2000 14:51:26 -0400

Candie McKee has been asked <<...to create a vocabulary training session.
What does this mean?>>

You tell us! <g> If you don't know, make darn sure you ask the person who
assigned the task, because they're the only person who can tell you what
this means. There's a big difference between vocabulary training (increasing
the number of words someone knows) and terminology training (using the words
they know, or should know, correctly), and if you provide one when your boss
is looking for the other, you're going to find yourself in big trouble.
There will also be a big difference in content and approach depending on
your audience: are they "all staff", customer-support reps, sales reps,
software developers, research scientists, engineers, technical writers... or
someone else entirely? Find these things out, and ask us the question again,
with more details, so we can provide more than just generic advice.

--Geoff Hart, FERIC, Pointe-Claire, Quebec
geoff-h -at- mtl -dot- feric -dot- ca

"When ideas fail, words come in very handy."--Goethe

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