Re: Reading Humor - makes angry

Subject: Re: Reading Humor - makes angry
From: Peter <pnewman1 -at- home -dot- com>
To: Emru Townsend <etownsen -at- Softimage -dot- com>
Date: Wed, 18 Oct 2000 13:19:05 -0400

Emru Townsend wrote:
> Bernd,
> I empathize. I once had to deal with a faulty motherboard that was still
> under warranty, and the store that sold it to me gave me the runaround on an
> unimaginable scale. The worst part was that whenever I had to phone, the
> cheery voice I heard while on hold insisted that they prided themselves on
> customer satisfaction and promptness. Half the time, it was the last thing
> I heard before I was inexplicably disconnected.
> (It should be mentioned that it was months before I ever got the motherboard
> replaced. I never did business with them again.)
> But this isn't really humor, is it? It's just a company pushing a friendly
> image, which isn't a bad thing. The problem is when they don't back up
> their words with deeds.

I find myself amused at those occurrences. Really now, would you rather
they had a recording playing the truth, something like: "you idiot, do
you really expect us to help you. You should know better than to buy our


There are few situations in life that cannot be resolved
promptly, and to the satisfaction of all concerned,
by either suicide, a bag of gold,
or thrusting a despised antagonist over a precipice on a dark night.
Ernest Bramah (Kai Lung stories)

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