Re: The "Too Familiar" problem

Subject: Re: The "Too Familiar" problem
From: "Dan Roberts" <droberts63 -at- earthlink -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 13 Nov 2000 19:12:11 -0500

for risk of repeating what someone else might have posted, try:
*looking for the business use of a tool, facility, option, etc. What's the user
gonna wanna do with it?
* embellish the business use with some stripped down options provided by the SW.

"LittleLimp's Text word processing package lets you replace huge sections of
wordy paragraphs, confusing lists, and multiple descriptions. Instead, you can
present your readers with a simple, concise *table* using LL Text's Table Tool.
With the Table Tool, you can create grids, matrices, and other sorts of
ledger-like formats, with only a few clicks of your mouse. Additional
capabilities of the Table Tool enable you to create multi-page matrices,
matrices dynamically updates with new or updated content, and matrices that
present summary information and dynamically provide detailed information about a
matrix item. In addition, Table Tool provides a number of predefined styles,
that allow you to apply effective and attractive formatting to all your
matrices. In addition, you can determine your own matrix formatting, which you
can apply across all your matrices, allowing to do provide your entity's 'look
and feel' to all your matrices."

sounds like the Word Table menu to me <g>.

-----Original Message-----
From: David Downing <DavidDowning -at- users -dot- com>


>One reasons that developers/programmers don't do such a hot job of
>documenting their own software is that they're too familiar with it. They
>can't "back off" and look at it through the eyes of the poor user who's just
>taking it out of the box and doesn't know diddly about how it works.
>
>Well, I'm finding writers can end up in the same boat. I have to write some
>very general introductory material for some software I've been documenting
>at a detailed level, and I'm having trouble looking at it from the outside.




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