Subject: RE: ADMIN: FYI
From: Chris Musser <ChrisM -at- webridge -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 16 Nov 2000 10:59:07 -0800

There's a fourth possible response to those who send queries the list
without doing any research. It's the same response many of us (hopefully)
use in real life when someone new to our writing group, project team,
company, etc., makes a mistake. Take the person aside and remind them of the
rules. Send a private post. Public reprimands don't add value to the list
and are mean-spirited.

Chris Musser
Technical Writer
Webridge, Inc.

> -----Original Message-----
> From: jgarison -at- ide -dot- com [mailto:jgarison -at- ide -dot- com]

> 1. Ignore them. If someone comes on the list and asks a
> question easily
> researched in the archives, just delete it and move on. Don't
> tell them why.
> Just ignore them.
> 2. Be nice and point them to the archives instead of answering their
> question. Risk offending them by pointing out that this is
> the first thing
> they should have done.
> 3. Answer their question and continue to perpetuate such
> behavior. Become an
> enabler of lazy writers.

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