RE: Managing Engineers

Subject: RE: Managing Engineers
From: "Stevenson, Rebecca" <rstevens -at- hubdata -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 22 Nov 2000 14:20:31 -0500

Maybe I've been reading too much Slashdot, but I'm surprised at you, Andrew.
:-) How are the users ever going to learn *anything* if we use the word we
think they'll understand, rather than the term that's considered correct by
the people you're talking about? Making the distinction costs 1 letter and
maybe a brief explanatory note, and it might educate the audience a bit.

Though if they're buying network security software, I'd be pretty surprised
if they didn't know the difference anyway.

Happy Thanksgiving, Americans! Happy Thursday to everyone else. :-)

Rebecca
Technical Writing/Development
Hub Data, Inc. (for the moment)


-----Original Message-----
From: Andrew Plato [mailto:intrepid_es -at- yahoo -dot- com]
Sent: Wednesday, November 22, 2000 1:12 PM
To: TECHWR-L
Cc: bbyfield -at- axionet -dot- com; dmbrown -at- brown-inc -dot- com
Subject: Re: Managing Engineers

Funny you would mention this, Bruce. My company has a permanent contract to
do
all tech and user docs for a network security firm (Network ICE). We faced
this exact issue early in the documentation cycle. The Network ICE CTO, a
brilliant genius type, was insistent to me that I not use the term "hacker"
in
a derogatory way. This spawned a debate between us. My contention was that
the
average joe cannot or does not discern this difference. When people hear
"hacker" they think of Wargames or Sneakers. They don't think of cute,
cuddly
nerds tinkering with computers. The CTO felt this was an unfair stereotype
of
people who just like to figure out complex puzzles.

Eventually, I won that battle but not after conceding to differentiate that
difference at least to some extent in the documentation. The results of that
battle are peppered throughout our docs.

Andrew Plato

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Develop HTML-based Help with Macromedia Dreamweaver! (STC Discount.)
**NEW DATE/LOCATION!** January 16-17, 2001, New York, NY.
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

Sponsored by SOLUTIONS, Conferences and Seminars for Communicators
Publications Management Clinic, TECH*COMM 2001 Conference, and more
http://www.SolutionsEvents.com or 800-448-4230

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: RE: ADMIN: FYI
Next by Author: RE: New TECHWR-L Poll Question
Previous by Thread: Re: Managing Engineers
Next by Thread: Re: Managing Engineers


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads