Re: Indexing verbs?

Subject: Re: Indexing verbs?
From: John Posada <jposada01 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 20 Dec 2000 11:34:45 -0800 (PST)

True, you might not consider looking at "Changing", but others might,
and what's the difference. Let them find it under the verb, but also
the item that the verb is acting on. Wouldn't it, in actuality, go
something like this:

Change
Item's Class
Owner Security
Report Schedule
Class
Change
Items
Change Class
Modify
See Change
Owner
Change Security
Permissions
See Security
Report
Change Schedule
Schedule
Change
Security
Change


> >If I'm using this index and I want to know how to change a
> report's
> >schedule, I'm going to look under "report" or "schedule"... but
> definitely
> >not under "changing." (Even worse are the cases where a lazy
>
> First of all, it's a fatal error on the part of an indexer
> to assume that readers are going to look things up the way
> *you* would look them up. You want to provide as many alternate
> ways of looking up a concept as are reasonable, using xrefs if
> you don't want to duplicate short entries.
>
> As for including verbs, often different products use different
> names for roughly the same thing (e.g., what's called a "report"
> in your product may be called a "summary" in someone else's),
> so readers could easily prefer to look up the verb and then see
> what noun in the subentries matches their mental concept. Also,
> some people think in actions rather than nouns: if what they
> want to do is change something, they're going to look under
> "changing."


=====
John Posada, Senior Technical Writer
"I'm not flying. I'm falling...with style."
-- Buzz Lightyear
mailto:john -at- tdandw -dot- com, 732-259-2874

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