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My issue was:
In about 3 places, as soon as I inserted the cross reference, Word added a
hyper-linked double of the image right before the cross-referenced field.
The cause of the issue:
In each place where the problem was, I had inserted the image and
immediately right-clicked it to insert a caption. As a result, the picture
became part of the caption because there was no line break between the image
and the caption field.
The fix I found:
--Delete the caption field I had already inserted below the picture.
--Put a line break (hard return) after the picture.
--Re-insert the caption.
--In the instructions above the picture, re-insert the cross-reference to
the figure field.
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