Re: Legal word definitions (was Ensure vs. Insure)

Subject: Re: Legal word definitions (was Ensure vs. Insure)
From: Sara Magnuson <sara -at- Zambeel -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 2 Feb 2001 12:51:43 -0800

Dannette said "I have absolutely no law background whatsoever, but I
keep comforting myself with the theory that should a user choose to
sue, they'd have to prove malicious/misleading intent. And that
seems a long shot. But perhaps that really is just a misguided
attempt to help myself sleep at night. What do you think?"

Hmmmmm, sounds like a good question for "Ask the Lawyer"
< http://www.raycomm.com/techwhirl/lawyer.html >. I *think*
(but don't know) that if incorrect documentation results in
data loss or loss of business for your customer, they can
sue your company (and probably you, too), regardless of
how blameless your intent was when you wrote the doc.
Say you thought you were documenting how to remove
one innocuous file, but your procedure instead contains
syntax that removes everything from root. Does intent
make a difference when the information is incorrect?
I would hope not (if someone at the user end was
silly enough to follow the procedure verbatim).

Sara (sara -at- zambeel -dot- com)

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