RE: Hiring an entry-level writer

Subject: RE: Hiring an entry-level writer
From: Barb Einarsen <barb -dot- einarsen -at- nettest -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 20 Feb 2001 09:59:15 -0500

I would suggest you ask specific questions about working style (secondary to
writing skills, but very telling). Even though the candidate may not have
worked as a technical writer, she/he must have worked somewhere.

For example, if 'Sally' worked at Second Cup, ask her to tell you about the
most difficult experience with a customer. How did she handle it? Was she
successful/what was the outcome? What would she do if she encountered a
similar situation in the future?

This kind of questioning gives you insight on how the person may deal with a
difficult co-worker/SME experience.

I also like process type questions. For example, if 'Bob' has some training
in technical writing (with some samples that you like), you can ask how he
researched his project. Ask about specific difficulties and how they were
overcome. Ask what he would do differently next time - it will help you see
if he learns from his mistakes.

DISCLAIMER: this is a huge simplification of the Behavioural Interviewing
technique. I am NOT any type of expert in this technique. My
company/co-workers are not affiliated with my comments on this list. Blah,
blah, blah.

Hope this helps,
Barb Einarsen
Manager of Product Information Development
barb -dot- einarsen -at- gnnettest -dot- com
v: 905 948 7527

GN Nettest
www.gnnettest.com
f: 905 475 6524


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Develop HTML-Based Help with Macromedia Dreamweaver 4 ($100 STC Discount)
**WEST COAST LOCATIONS** San Jose (Mar 1-2), San Francisco (Apr 16-17)
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

Sponsored by ForeFront, Inc., maker of ForeHelp Help authoring tools
for print, WinHelp, HTML Help, JavaHelp, and cross-platform InterHelp
See www.forehelp.com for more information and free evaluation downloads

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: RE: Robohelp deleting quotes and reading them as carriage returns .
Next by Author: RE: active voice v. passive voice
Previous by Thread: Re: Hiring an entry-level writer
Next by Thread: RE: Hiring an entry-level writer


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads