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Subject:Reference: Brown Paper Resources From:"Charles, Dan" <CharlesD -at- tyson -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 20 Feb 2001 09:53:58 -0600
My boss has been tasked to document our IS customer support structure. No
one here has really written brown papers, and we are looking for additional
how-to resources for writing this type of document. (We are working from a
couple of college texts by Lannon and Boiarsky.)
Any suggestions, gotchas, web sites, or other books would be appreciated.
IS Technical Writer
Tyson Foods, Inc.
charlesd -at- tyson -dot- com
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