Re: SN Not Valid: A Non-Fiction Novella; Epilogue by Emily Berk

Subject: Re: SN Not Valid: A Non-Fiction Novella; Epilogue by Emily Berk
From: Jo Baer <jbaer -at- mailbox1 -dot- tcfbank -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 02 Mar 2001 14:35:54 -0600

Not so fast, Emily. We're experiencing a problem, which I'll write up and submit
to the list when I summon the energy, with 5.5.6 files converted to FrameMaker 6
and subsequently distilled to PDF files. All of our links work fine EXCEPT the
handy little buttons in the left margin that take you to the TOC or index. Those
buttons don't work in the PDF files. They work just dandy in the Frame files.

Sooooo... it might be a good idea to keep copies of those 5.5.6 files if you
intend to create PDFs, just in case you encounter this problem.

Best of luck,
Jo (hoping to live happily ever after)

Jo Baer
Senior Technical Writer
TCF National Bank
Minneapolis, Minnesota
jbaer -at- mailbox1 -dot- tcfbank -dot- com

If you can remain calm, you
just don't have all the facts.

Berk/Devlin wrote:

> Epilogue
> Debbie, the friendly Adobe customer service rep called back yesterday
> afternoon. I was not there to receive her call.
> She began her message by saying that I "appeared to have been having
> difficulty typing in the correct serial number for FrameMaker 6.0".
> Since everyone in the office had heard of my adventure, the message-taker
> responded that he'd heard that Adobe had issued me a wrong serial number
> and that thousands of others had also experienced the same difficulty
> through no fault of their own. Debbie allowed as how, yes, that could
> possibly have been the case.
> Regardless, she gave him a new serial number for me, and he read it back to
> confirm he'd gotten it right.
> And so, bright and early this morning, I typed in the new serial number,
> with all-caps and hyphens in the right place. And -- yes, indeed,
> FrameMaker 6.0 does now reside on my hard drive. And it boots and runs and
> reads my 5.5.6 files ok.
> And she lived happily ever after. (
> )
> The end.
> --Emily


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