Ruffled Feathers

Subject: Ruffled Feathers
From: "John Fleming" <johnf -at- ecn -dot- ab -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 3 Mar 2001 01:08:59 -0700

Well, I'd better start out with some background.

Yesterday morning, I needed some details from a SME for the first
draft of a procedure I'm writing for a client. During a short phone
conversation, the SME suggested I send her a copy of what I'd done, as
it would help her fill in the details I needed. So I e-mailed a copy,
and cc'd the person in charge of the project.

When I checked my e-mail this evening, I found an e-mail from the
person in charge. She was pretty miffed that I'd sent the copy, and
that first drafts were supposed to go to the document administrator,
who would send them to the SMEs for validation.

The copy I sent was never meant to be a first draft. What it was
meant to do was bring in some additional information to make a better
first draft. I guess, officially, I should have sent the copy as a
hard copy paper document, however, as a time saving measure, I sent it
as e-mail.

I think there are going to be some words said when I meet with the
person in charge on Monday, and I am going to have my hands full
trying to unruffle some feathers.

I could sure use a little advice to help me extricate myself from this

Any ideas?



John Fleming
Technical Writer
Edmonton, Alberta
email: johnf -at- ecn -dot- ab -dot- ca


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