RE: Advocating Documentation and Support

Subject: RE: Advocating Documentation and Support
From: Scott Wahl <wahl_scott -at- yahoo -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 8 Mar 2001 15:29:28 -0500 (EST)

Another alternative is simply to include the full cost
of good documentation in the product price. Any decent
business plan should show the cost of developing a
product vs. the return. Documentation should be
factored in as one of the costs.

./Scott

--
Scott Wahl
Manager, Customer Documentation
Bridgewater Systems
http://www.bridgewatersystems.com

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