RE: Online Help/Usability

Subject: RE: Online Help/Usability
From: "Steve Hudson" <steve -at- wright -dot- com -dot- au>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 15 Mar 2001 13:53:29 +1100

According to Jacob Nielson, a usability study with more than 5 subjects is
counterproductive. Personally, I find this flies in the face of accepted
statistical analysis.

-----Original Message-----
From: bounce-techwr-l-62124 -at- lists -dot- raycomm -dot- com
[mailto:bounce-techwr-l-62124 -at- lists -dot- raycomm -dot- com]On Behalf Of Wangeci W
Sent: Thursday, 15 March 2001 09:08
To: TECHWR-L
Subject: Online Help/Usability


I'm currently designing a usability study for an online help system. Does
anyone have experience with testing documentation? I am particularly
interested in testing users - the product we've been documenting has a wide
spectrum of users(i.e. different characteristics), and I'm not sure we can
duplicate that variety in the study. How valid is the study without full
user representation?



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Develop HTML-Based Help with Macromedia Dreamweaver 4 ($100 STC Discount)
**New Dates!!** San Francisco (Apr 16-17), San Jose (Mar 29-30)
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

IPCC 01, the IEEE International Professional Communication Conference,
October 24-27, 2001 at historic La Fonda in Santa Fe, New Mexico, USA.
CALL FOR PAPERS OPEN UNTIL MARCH 15. http://ieeepcs.org/2001/

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: RE: writing quality
Next by Author: RE: Writing for Palms and Ebooks
Previous by Thread: Online Help/Usability
Next by Thread: Re: Online Help/Usability


What this post helpful? Share it with friends and colleagues:


Sponsored Ads