RE: Step structure (was RE: a question about verb tense/is or was?)

Subject: RE: Step structure (was RE: a question about verb tense/is or was?)
From: "Steve Hudson" <steve -at- wright -dot- com -dot- au>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 23 Mar 2001 09:48:35 +1100

The problem I find with this is it isnt actually telling you to do anything.

Its merely stating that action a will lead to result a. I prefer to tell the
user what to do.


Steve Hudson
Lead Technical Writer
Wright Technologies (Aus)
steve -at- www -dot- wright -dot- com -dot- au
(612) 9518-1822
The best way to predict the future... is to create it!



-----Original Message-----
From: bounce-techwr-l-62124 -at- lists -dot- raycomm -dot- com
[mailto:bounce-techwr-l-62124 -at- lists -dot- raycomm -dot- com]On Behalf Of Sharon
Burton-Hardin
Sent: Friday, 23 March 2001 04:00
To: TECHWR-L
Subject: Re: Step structure (was RE: a question about verb tense/is or
was?)


Except it tells the user WHY they want to do it, which may be/usually is
very important info. I have seen users just glance at the instructions, see
the first part of the sentence and do it. Then they wonder why this is
happening.

To delete your file, click Delete.
To delete your entire database, click Delete All.

The reason you are doing these is important to know BEFORE you do it.

sharon


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