RE: Catbert and employee performance reviews

Subject: RE: Catbert and employee performance reviews
From: "Tracy Boyington" <tracy_boyington -at- okcareertech -dot- org>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 29 Mar 2001 14:18:52 -0600

Yeah, I worked at one of those places too. Our scale went from 1-10, but you were never supposed to rate yourself higher than a 6 or 7 (and even that was pretty questionable). I didn't find out until my first review... one of the categories was, believe it or not, attendance. Since I had not missed a day in the past year, and had worked late or on weekends when necessary, I thought I deserved at least a 9. My immediate superivsor, kind soul that she was, explained that *her* supervisor just wouldn't accept an employee rating herself that high, and had me re-evaluate myself. Years later, a different immediate supervisor (who was *not* a kind soul) told me "my best employees always rate themselves lower than I rate them, and my bad employees always rate themselves too high." This is the same supervisor who insisted we call her "Mrs" because that would "make" us respect her, so it was par for the course.

On the other hand, I was rating Wal-Mart once, for some unremembered reason, and the question was "how well did Wal-Mart meet your expectations?" Did a high rating mean I *loved* Wal-Mart, or did a high rating mean I had low expectations and Wal-Mart met them quite well?

And how is this related to tech writing, Eric might ask... because it shows that when you give someone a rating scale, you need to define the stations along that scale if you want to get some usable information. Is 10 "as good as I expect," "not perfect but the best I have," or "absolutely perfect, can't think of a single improvement"?

Tracy Boyington tracy_boyington -at- okcareertech -dot- org
Oklahoma Department of Career & Technology Education
Stillwater, OK

>>> "Carnall, Jane" <Jane -dot- Carnall -at- compaq -dot- com> 03/29/01 01:42PM >>>
I worked for a company years ago that used to hand out this type of list for
their biannual "performance self-assessment". The "safe" response was always
3: if you claimed to be high or low, you would be asked to justify this.


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