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----- Original Message -----
From: "John Fleming" <johnf -at- ecn -dot- ab -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: April 13, 2001 3:06 AM
Subject: Re: Clippy's Demise
> > Subject: Re: Clippy's Demise
> > From: Bruce Byfield <bbyfield -at- progeny -dot- com>
> > Date: Thu, 12 Apr 2001 13:58:16 -0700
> > X-Message-Number: 109
> > True. However, while I haven't done any studies or kept an
> > count, my informal impression is that the majority of users at all
> > level found Clippy and His Friends a distraction at best and
> > obnoxious and patronizing at worst. Some people didn't, but
> > rare enough that I'm always surprised when I encounter one.
> There was an article in Technical Communication last year that took
> closer look at Clippy--and came to the same conclusion. I don't
> remember which issue.
OK, I was able to locate the article--"Role Conflicts in Office 97"
(Technical Communication, May 2000, p. 238).
"In November 1998, an independent opinion poll taken by the University
of Washington confirmed media reports that Office 97 users dislike the
Paper-clip. Responding to a poll posted on a private listserve for
business professionals, 54 of 56 users said they strongly disliked the
email: johnf -at- ecn -dot- ab -dot- ca
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