Re: Clippy's Demise

Subject: Re: Clippy's Demise
From: Bruce Byfield <bbyfield -at- progeny -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 14 Apr 2001 17:09:43 -0700

John Fleming wrote:
> OK, I was able to locate the article--"Role Conflicts in Office 97"
> (Technical Communication, May 2000, p. 238).
> "In November 1998, an independent opinion poll taken by the University
> of Washington confirmed media reports that Office 97 users dislike the
> Paper-clip. Responding to a poll posted on a private listserve for
> business professionals, 54 of 56 users said they strongly disliked the
> Paper-clip."

Besides the warm, cozy glow I get from being right (a rare feeling),
what interests me is the date mentioned. For two and a half years,
there's been evidence that people disliked the paper clip, yet
Microsoft is just getting around to getting rid of it. I don't want
to start a round of Microsoft-bashing, so I'll just say that this
response time is not in the best tradition of usability-testing.

Bruce Byfield 604.421.7177 bbyfield -at- progeny -dot- com

"There's the smell of death on Golden Mountain,
A price in blood is paid on every load
And you bury your friends, too many for counting
In the rock and the mud of the Demon Fire-Carriage Road."
- Su-Chong Lim


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