Re: Interviewing Subject Matter Experts

Subject: Re: Interviewing Subject Matter Experts
From: Bruce Byfield <bbyfield -at- progeny -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 16 May 2001 10:14:27 -0700

Anne Robotti wrote:

>I'm not a fan of Word for long manuals, and I prefer not to
> take jobs where Word is the primary documentation production tool. But
> I think the way some people hate it is a little weird, just like I
> think it's a little weird to looooooove FrameMaker in that sloppy way
> some people do, or hate it. If you can't objectively assess a tool and
> move on, how do you pick the tools for your projects?!

Better watch it: someone who sits on the fence is likely to be attacked
from both sides. :-)

Seriously, I'm glad you expressed this view. I was starting to think I
was the only one who shared it. If I have a choice, I prefer FrameMaker
to MS Word, but I don't think it's anywhere near perfect, and wouldn't
be overly concerned if it ceased to exist. It's a tool, not an essential
part of my self-definition.

I suppose that some people need something larger than themselves to
identify with, even if that identification is arbitrary and tenuous.
Working for a Linux company, I regularly encounter people who assume
that I rabidly hate Microsoft. They seem surprised that, while I don't
have much respect for Microsoft, that my major reaction is indifference.
It's the same thing in a different context: the creation of what
Vonnegut called "granfalloons". Some people seem to need them.

Bruce Byfield 604.421.7177 bbyfield -at- progeny -dot- com

"I don't know what they have to say,
It makes no difference anyway -
Whatever it is, I'm against it."
- Groucho Marx in "Horsefeathers"


*** Deva(tm) Tools for Dreamweaver and Deva(tm) Search ***
Build Contents, Indexes, and Search for Web Sites and Help Systems
Available now at or info -at- devahelp -dot- com

Sponsored by Information Mapping, Inc., a professional services firm
specializing in Knowledge Management and e-content solutions. See or 800-463-6627 for more about our solutions.

You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: Re: Interviewing Subject Matter Experts
Next by Author: Re: format-monkeys, WAS: Interviewing Subject Matter Experts
Previous by Thread: Re: Interviewing Subject Matter Experts
Next by Thread: RE: Interviewing Subject Matter Experts

What this post helpful? Share it with friends and colleagues:

Sponsored Ads