TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
As I said, I wasn't speaking specifically to the knowledge base request. If
I'm a librarian, a SIGNIFICANT part of the JOB of being a librarian is
responding to requests for help. My ex-wife set up a huge technical library
and was THE technical librarian for a large oil company. Geologists,
geophysicists, engineers would ALWAYS come up to her desk and ask her to
find such-and-such book when the directions for using the library system
were posted on all 4 walls in large print. These were scientists whose jobs
largely consisted of DOING RESEARCH, yet when they walked into the library,
all that knowledge and training went out the door. Yes, this was a large
library, but weren't not talking hallways and antechambers...just one big
room.
No, there's nothing wrong about asking others' opinions about a good book on
a subject. I go to Amazon.com and read the reviews of books I'm interested
in and so do a lot of other people. If I don't find what I'm looking for, I
may search on another engine OR I may even ask this list...but I don't jump
to the list first! I do my own research first, then, if unsuccessful, I
expand that research.
Look, I'm not trying to stir up a hornet's nest (that's been done before).
If people can let us know what they've already tried or looked into, that
helps the rest of us provide a more focused response.
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