RE: Not-so-great moments in technical writing

[Darren Barefoot <Darren -dot- Barefoot -at- capeclear -dot- com>]

It's funny you should mention that...I made a brief stop at handspring.com
to do that very thing. I took about 45 seconds to look around for an email
address and could only find one of those "*£&%! Web forms. I wasn't going to
complete 20 fields simply to send this to them, so I said "forget it".
Ironic that a usability issue on their Web site discouraged me from
reporting a usability issue with their product. DB.

> -----Original Message-----
> From: Marguerite Krupp [mailto:mkrupp -at- cisco -dot- com]
> Sent: 30 May 2001 16:28
> To: TECHWR-L
> Subject: RE: Not-so-great moments in technical writing
> 
> 
> Spomebody ought to send this whole dialog/thread to 
> Handspring, just to let
> them know.
> 
> Marguerite
> 

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