Not-so-great moments in technical writing - sent to Handspring

Subject: Not-so-great moments in technical writing - sent to Handspring
From: Cathy Anderson <caa -at- kscable -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 31 May 2001 18:00:31 -0500

I saw the thread about Handspring's incomprehensible product return
instructions in yesterday's TECHWR-L digest, including the message about
not being able to post the info easily to So I looked
up Handspring's director of product marketing (in my *Palm*) and emailed
the thread to him.



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