Re: Considering training before buying software? (was: FrameMaker Training)

Subject: Re: Considering training before buying software? (was: FrameMaker Training)
From: "Karen E. Black" <kblack_text -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 08 Jun 2001 10:58:25 -0400

In the course of deciding on a software purchase, the proposer (propositioner? guinea pig?) often evaluates the software using a trial application provided by the software vendor. That way, the would-be buyer gets a chance to see the learning curve, find out if the vendor provides training, or gets to phone around to find a suitable educator, before committing to the purchase.

I was responsible for internal and external course research, scheduling, booking, budgeting, and sometimes shepherding co-workers to classes (I caught one eejit reading a book at his desk while he was supposed to be attending a 3-day, $1500 QA class. He only lost 1.5 hours and a bit of skin). I worked with a few training vendors and software vendors, and enforced our company policy of requiring written reports from participants. That helped us determine who was providing good value for the money we were spending. And we also found out the cost of the software + training.

So, yes, we DO think about it beforehand.

Karen Black
Technical Writer, does not suffer eejits gladly

From: D&M Davidovic <davidovm -at- pathcom -dot- com>
Reading the below, I began wondering whether anyone thinks about how a
software package is going to be learned *before* deciding (or giving
approval) to buy it. Is there anyone who, when asking for approval to
get new software, has to show a plan for training themselves/others on
it? Is there anyone who, before approving the purchase, asks for such a
plan from the party submitting the proposal?

> Subject: FrameMaker Training
> could use some information on FrameMaker training. If you have attended any
> FrameMaker training sessions that you would recommend, I would love to hear
> from you.

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