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Well, that's why I answered "other/none of the above" -- the question asked about product knowledge, and my document *is* the product. So obviously I am an expert on my product. ;-)
Tracy Boyington tracy_boyington -at- okcareertech -dot- org
Oklahoma Department of Career & Technology Education
Stillwater, OK http://www.okcareertech.org/cimc
>>> "Cook, Jenise" <jenise -dot- cook-crabbe -at- pacificlife -dot- com> 06/26/01 03:04PM >>>
Maybe I'm missing something here. John, thank you for your comments because
they've made me sit up straight in my chair and say "Wait, the P&Ps I write
*are* a product to my end users!"
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