Clarify Agency Notices? ... no, really

Subject: Clarify Agency Notices? ... no, really
From: KMcLauchlan -at- chrysalis-its -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 6 Jul 2001 15:00:24 -0400

Dear Whirlers,

Ok, here's one for the books...

badump-bump...
:-)

But seriously folks, yesterday, a new Product Mangler
actually READ an entire user guide and then (among
other things) asked me about the FCC "B" boilerplate
text. Questions like, why is ours a Class B device,
isn't "A" better than "B"? and "Do we really want
our doc to refer to a 'residential installation', when
all our customers are businesses?" And like that.

I explained that:

a) bureaucrats are not actually from the same planet,
so they don't have the same "first-ordinal-is-best"
expectations that we humans do (you know, "We're
number one!" "Mom, I got an 'A'!!" "These are A-1
/u/s/e/d/ pre-owned vehicles." and,

b) residential interference requirements are a tougher
standard than industrial, so that's the standard we
aim for and,

c) yes, the FCC actually wants us to word it that way,
if we're going to make any claims about compliance
with their strictures.

So, now I'm wondering if any of the rest of you ever
takes it upon yourselves to explain/annotate such
boilerplate text in your user docs.

This PM person ain't no dummy. She's just unfamiliar
with some aspects of this biz. So, if she had such
questions and holes in her knowledge, might not many
of our customers suffer the same wonderings?

Waddya all say?
Oh, I'm sorry. Did I wake you?

Of course, a few minutes later I had to explain about
that lonesome CE mark, with no text at all to keep it
company...

/kevin



Cet Appareil numerique de la classe B respecte toutes
les exigences du reglement sur le material brouilleur
du Canada.
Why are you still reading? The message is over. Done.
Finished.
There's nothing more to see. Move along.

Go away!

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