Frame 6.0 - inadvertent conversion of cross-refs to text

["Gilda Spitz" <gspitz -at- longview -dot- com>]

We've had a strange thing happen with some cross-references in Frame
6.0. I'm wondering if anyone has had a similar problem.

We use the cross-reference feature in Frame extensively. There is a way
to convert cross-refs to regular text (by clicking a "Convert to Text"
button) but we never use that feature - we always want to keep them as
links that will update automatically. 

But twice in the last couple of months, we've suddenly discovered that
cross-refs have been converted to text, seemingly on their own. The
writer swears that he never clicked the "Convert" button.

Is there some other way that the cross-refs could have been converted to
text? Perhaps some bug in Frame 6.0? Has this ever happened to anyone
else? Thanks in advance.

Gilda Spitz
Manager, Documentation
Longview Solutions Inc. 

 

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