merging separate help systems in InterHelp?

Subject: merging separate help systems in InterHelp?
From: Wrdfinesse -at- aol -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 06 Sep 2001 16:25:27 EDT

(cross-posted to techwr-l and techcomm-discuss)

Hi all. Quick question ...

I'm using ForeHelp Premier to generate an InterHelp <quote> cross-platform browser-independent</quote> OLH for a web application. (Please don't start a tool war here, or use this as a launching point to discuss the relative merits of .xml ...)

The web app is for a collaborative conferencing product; depending upon which role you're in (a conference presenter or a conference attendee), you see different things and have access to different pieces of functionality. I've been asked if I can write two help systems - one from the presenter point of view, one from the attendee point of view.

Of course, I can do that. The question - has anyone successfully merged two help systems into a single help project using ForeHelp and outputting InterHelp? Such that a subset of information is only available when certain conditions are met? (I'm outputting .shtml files, so this can all be "metaphoricalized" based on conditions.)

According to the documentation (yeah, I RTFM ... but who's gonna believe the docs??) it can be done. The doc gives steps for doing this, but doesn't really explain <b>how</b> it will work. I'd rather not spend a lot of bandwidth prototyping, nor do I want to subject my very small and horribly overworked dev team to a lot of experimentation, so I'm going to the expert panel - all you whirlers.

Any insight you can provide will be great.

Technical detail for those who need it ... I'm using ForeHelp 5.0.0 on a Win2000 box. The product will be "servered" (sorry) on WinNT boxes, and accessed by users in a variety of environments (primarily PCs running WinDoze, and about 83% of our customer base will be using IE as their browser of choice).

TIA for any and all insight. Feel free to reply to me privately to save bandwidth - I'll post a summary to the list if anyone's interested.

Anne Halsey
wrdfinesse -at- aol -dot- com
ahalsey -at- raindance -dot- com


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