Documentation Types (repost)

[Ellen Vanrenen <ellen -dot- vanrenen -at- clear-technology -dot- com>]

Hello,

I sent the following message 9/12/01. I did receive several very helpful
answers, but I had a setback with my email and would dearly love to receive
those replies (and others) again. Here is the edited text of my original
message:

We have the responsibility of creating a document library for a fairly new
techwriting department. We are trying to name standard document types,
rather than the hybrids some of us have worked on. I have a twofold division
of questions:

1. What is a standard name for a document you distribute between major
releases that contains service patch instructions, such as updates to
installation procedures?
2. Here is a list of documents. Does anyone know a site where I can find
examples, definitions and/or templates of each? Can anyone add to the list?
We do not write any of the programmers' design docs or the like:

*	user guides
*	reference guides
*	quick reference guides
*	application notes
*	technical reference manuals
*	technical specifications
*	white papers
*	installation guides
*	programmers' guides
*	release notes
*	policies and procedures
*	installation and operation guides for hardware
*	disaster and recovery

Thanks again,
Ellen

Ellen Vanrenen
Technical Writer
Clear Technology, Inc.
303-583-4170 (direct line)
ellen -dot- vanrenen -at- clear-technology -dot- com

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